Eufy collects business contact information so we can respond to sourcing requests, evaluate OEM/ODM feasibility and support ongoing communication with potential partners. Information may include your name, email address, company, country, product category, project message and any files or details you choose to provide. We use this information only for business communication, qualification, quotation preparation and project follow-up.
Submitted information helps our commercial, engineering and compliance teams understand the product category, target market, volume, certification needs and ecosystem requirements. We may use the information to prepare a reply, schedule a discussion, provide a capability note, send requested documents or maintain a record of your inquiry.
Some inquiries include technical details such as firmware expectations, Matter or Tuya integration needs, product references, certification targets, packaging plans, annual volume and launch timing. We treat this information as business project context and use it to decide which internal team should review the request. If the information appears confidential, we may recommend moving the discussion under an NDA before detailed drawings, algorithms, customer lists or pricing strategies are exchanged.
We do not sell inquiry data. We may share information internally with team members who need it to evaluate your request. If a project proceeds, information may be retained as part of the sourcing, quotation or quality record. If no project proceeds, we keep the information only as long as reasonably needed for business follow-up and recordkeeping.
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You may ask us to update or remove your business contact information when it is no longer needed for a sourcing discussion. To do so, contact the Eufy sales team using the email or contact form on this website.